Ecolite

Trusted Malaysian herbal wellness and practical everyday nourishment since 1996.

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  • Lot 9284 & 9285, Jalan Yong Peng, 83400 Sri Medan, Batu Pahat, Johor
  • +60 11-1257 3055
  • marketing@ecolite.com.my

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Privacy Policy

How Ecolite Distribution Sdn. Bhd. collects, uses and protects personal data.

Personal Data Protection Notice

Please read this privacy notice carefully to understand our policies and practices regarding your Personal Data and how we will treat it. This Notice applies to individuals who interact with Ecolite Distribution Sdn. Bhd. (“you”). This Personal Data Protection Notice (“Notice”) describes how Ecolite Distribution (Ecolite Distribution Sdn. Bhd. and any of our holding, subsidiary or related companies as defined in the Companies Act 2016) uses your Personal Data.

A. Collection of Personal Data

“Personal Data” means information about you which you have provided to Ecolite Distribution, such as your name, address, telephone number, email address, your personal preferences, particulars of your company bank account information and any information which may identify you that has been or may be collected, stored, used and processed by Ecolite Distribution from time to time.

In addition to the Personal Data you provide to Ecolite Distribution directly (i.e. during your communications with Ecolite Distribution and/or when you engage Ecolite Distribution to provide services), Ecolite Distribution may also collect your Personal Data from a variety of sources by whatsoever means and/or in whatsoever manner, including without limitation from the websites, third party social networks, points of sale, interviews, meetings, activities and events organised or sponsored by Ecolite and/or from the cookies used on Ecolite Distribution’s website: ecolite.com.my (“Website”).

The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Ecolite Distribution may not be able to:

  • communicate with you; or
  • provide you the requests, assistances and or services which you may require;

B. Your Consent

By using our Websites, applications or by otherwise giving us your Personal Data, you are accepting the practices described in this Notice and consent to the processing of your Personal Data by Ecolite Distribution. If you do not agree to this Notice, please do not use our Websites, applications or otherwise give us any of your Personal Data.

Ecolite Distribution shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Website. By continuing to communicate with Ecolite Distribution or by continuing to use our services or accessing our Website following the modifications, updates or amendments to this Notice you accept such modifications, updates or amendments. In the event of any conflict between the English and other language versions of this Notice, the English version shall prevail.

C. Purposes of Processing

Ecolite Distribution may use and process your Personal Data for the purposes relating to the services or products you have requested and for the business or administrative activities Ecolite Distribution which shall include, without limitation:

  • to communicate with you;
  • to respond to inquiries and comments from you;
  • to provide services and after sales services to you;
  • to enter into a contractual relationship with you;
  • to supply and deliver goods and products to you;
  • for and/or in connection with pursuing the legitimate interests of Ecolite Distribution including processing which is necessary and incidental to the carrying out of the conduct of the business of Ecolite Distribution;
  • for internal administrative purposes;
  • to provide information to regulatory and governmental authorities in order to comply with statutory and government requirements;
  • for Ecolite Distribution to comply with its obligations under law.

D. Other Purposes

Ecolite Distribution may also use and process your Personal Data for other purposes such as to promote and market to you services or products which Ecolite Distribution thinks may be of interest to you.

As we (Ecolite Distribution) develop our business, we may buy or sell assets or business offerings. Customers, email and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers or dissolution.

E. Your Obligations

You are responsible for providing accurate, complete and not misleading information to us about yourself and any other person whose Personal Data you provide us and for updating this Personal Data as and when it becomes incorrect, out of date or misleading by contacting Ecolite Distribution via the contact details provided below.

F. Disclosure to Third Parties

Ecolite Distribution may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access or disclose to your Personal Data to the third parties such as those listed below (not exhaustive):

  • Its agents, service providers, contractors, suppliers who assist or render services to Ecolite Distribution in its businesses;
  • Its external professional advisors and consultants who provide services to Ecolite Distribution, for the purposes of its business, operational, legal and regulatory requirements;
  • Ecolite Distribution’s strategic partners and business partners having business collaboration with Ecolite Distribution;
  • any person(s) authorised or appointed by you to give instructions to Ecolite Distribution on your behalf such as agents, accountants, auditors, lawyers, contractors, suppliers, freight forwarders and shippers;
  • any rating agency(ies), credit reporting agencies, insurer(s), and in the event of dispute, to lawyers;
  • any competent authority(ies) and/or regulator(s), for the performance of their functions. Your Personal Data may also be disclosed to relevant institutions in order for Ecolite Distribution to provide the services, goods or information which you require;
  • any party involved in or related to a legal proceeding (or prospective legal proceeding), for purposes of the legal proceedings;
  • any third party which acquires all or part of the assets or business of Ecolite Distribution (including accounts and trade receivables) for the purpose of that third party continuing to provide all or that part of Ecolite Distribution’s Services which it acquired; and
  • Otherwise permitted under any data protection legislation.

G. Retention of Personal Data

Your Personal Data will be retained in accordance with this Privacy Notice and/or the terms and conditions of agreement(s) with Ecolite Distribution for the duration of the relationship or for such period as may be necessary to protect the interest of Ecolite Distribution.

H. Access & Correction Requests and Inquiries

Subject to any exceptions under applicable laws, you may at any time hereafter request for access to, or for correction or rectification of your Personal Data or limit the processing of your Personal Data, or seek further information from Ecolite Distribution by contacting:

Operations Office of Ecolite Group
Address: Lot 9284 & 9285, Jalan Yong Peng, 83400 Sri Medan, Batu Pahat, Johor, Malaysia
Email: marketing@ecolite.com.my
Customer Service: +60 11-1257 3055

In respect of your right to access and/or correct your Personal Data, Ecolite Distribution has the right to refuse the your requests to access and/or make any correction to your Personal Data for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your privacy.

I. Opt-Out Rights

You may withdraw your consent to the processing of your Personal Data by providing written notice. Ecolite Distribution will act on such requests within a reasonable time frame.

However, if the withdrawal affects our ability to fulfill existing contractual obligations, Ecolite Distribution reserves the right to continue processing your data until such obligations are completed.